Starting a new service can be both exciting and nerve-wracking at the same time. Our group intake process has been created to ensure we are able to put together peers with similar skills, goals, and interests. We hope you find this information helpful.

If you are an existing client or have worked with us in the past, portions of the intake process may not be applicable. Simply reach out to discuss next steps.

If you have enrolled in one-to-one services or consultative services, read about getting started with these services.

1

Complete an Intake Form

Complete an intake form if you are a new client. Upon receipt and review of the completed intake form, we will follow up with you to share an update regarding available group options. At this time, we are also happy to schedule a time to meet over the phone to answer any questions you may have about our group services or ABA therapy.

2

Schedule and Complete a Phone Meeting

When we are ready to process your intake, we will follow up with you to schedule a time to chat over the phone to discuss individualized goals in more detail, possible group options, and review next steps. If you decide that you would like to go ahead and register for a group, some paperwork will be shared with you and so we can begin the registration process. This will include a registration form and medical alert form (if applicable). A comprehensive service estimate will also be provided.

3

Complete Required Paperwork

The required paperwork can be completed independently or with one of our team members. Once the required paperwork is completed, an intake assessment will be scheduled.

4

Complete Required Paperwork

The required paperwork can be completed independently or with one of our team members. Once the required paperwork is completed, an intake assessment will be scheduled.

5

Begin Services

After the intake meeting, we will confirm the learner’s fit in their registered group.

6

Welcome!

Then the fun part begins! The chance to work together. Here you can find a welcome letter from Sophia Catania, our Clinical Director.

Tour of the Centre

Here is some information that may be helpful for you to know about the centre:

  • We are located at L3-30 Dupont Street East, Waterloo. L3 is on the lower level (down the stairs). There are 2 entrances (front and back). Visitor parking is available at the back of the building. Parking is also available on some city streets as per signage indicated.
  • It is also important to note that we are a nut-free, scent-free workplace. Also, please remove your outdoor shoes upon entry. You are welcome to wear indoor shoes/slippers.
  • We have 3 clinic rooms, a bathroom and kitchenette, and one main multi-purpose room.
IMG_3307 SMALL
IMG_5507
IMG_5510
IMG_5509
IMG_5508